Cancellation

Once you make a reservation with us, rooms are held for your exclusive occupation in our reservation system. We guarantee your reservation and there is no overbooking on our policy.

Room cancellations in such a short notice affect us significantly and therefore we apply the following cancellation policy:

  • A minumum of 7 days notice prior to your scheduled arrival is required for the cancellation of a reservation.
  • The room rate of 1 night will be charged 80% if you cancel your room within the 2 to 6 days prior to your scheduled arrival.
  • The room rate of 1 night will be charged 100% if you cancel your room within the 1day prior to your scheduled arrival.
  • For the reservation on the peak periods, a request to reduce the length of stay from an existing reservation may result in the reservation no longer being accepted.
  • All cancellations must be made by telephone in order to confirm your cancellation by the manager.
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